IF your computer can't find the Cable/DSL modem after it has been unplugged and plugged back in.
- Turn your computer off.
- Unplug the power on the cable modem. There are three cables, the round cable, RJ45 (looks like a phone jack), and a power cord that plugs into the wall outlet or a web strip. Unplug the power cord.
- Wait 30 seconds
- Plug the power back into the modem.
- Wait for the lights to quit blinking on the modem.
- Turn your computer on.
This should reset your modem.
If this doesn't work, you will have to call your cable company.